NDIS Registered Provider
Warm, steady NDIS support that feels like family
FiloCare Australia supports people from all walks of life to live safely, comfortably, and with more independence at home and in the community. We listen, we explain things clearly, and we stand beside you for the long term.
Who We Are
FiloCare is built on one simple belief — everyone deserves to feel supported, understood, and at home in their own life. Everything we do comes from a place of family, care, and genuine respect.
Our Mission
To empower individuals to live fuller, happier, more independent lives through warm and reliable NDIS support. Our care is person-centred, respectful, and grounded in integrity, professionalism, and trust.
Our Vision
To become one of Australia’s leading NDIS providers by creating a safe, uplifting environment where participants feel secure, supported, and treated like family. We aspire to build a “home” for our community — a place where wellbeing comes first.
Why Families Choose FiloCare
People trust us because we lead with heart, listen before we act, and put dignity and respect at the centre of every interaction. These recognitions reflect our commitment to real care, real people, and real impact.
Start-up of the Year
Outstanding NDISService Provider
The One to Watch
Outstanding Companyof the Year
What We Do
We support people in a calm, steady way that makes everyday life easier. Whether it is at home, in the community, or through ongoing guidance, our aim is to help you live with comfort, safety, and confidence.
Home Assistance
Warm, reliable help with cleaning, laundry, meal prep, and day-to-day routines, so life feels lighter at home.
Personal Support
Gentle assistance with showering, grooming, dressing, and maintaining daily independence with dignity.
Community Care
Support getting to appointments, errands, shopping, social visits, or simply staying connected to your community.
Domestic Support
A tidy, safe home environment created through consistent help and routines that match your needs.
Social & Wellbeing Support
Friendly company, emotional support, and activities that build confidence and improve everyday wellbeing.
Coordination Support
Guidance with understanding your NDIS plan, arranging services, and making sure your needs are fully supported.
Who We Support
Every person deserves steady support, respect, and a sense of belonging. FiloCare is here for individuals, families, and communities who want care that feels personal, reliable, and grounded in real understanding.
People living with disability
Warm, consistent support for daily life, independence, and reaching personal goals at your own pace.
Families needing extra help
Peace of mind through steady assistance, clear communication, and care that fits your routine.
Participants new to the NDIS
Guidance, clarity, and step-by-step support to understand your plan and feel confident moving forward.
Our Support Worker Standards
Great care starts with great people. Every FiloCare support worker is chosen for their warmth, integrity, and genuine respect for the people they support.
Kindness first
Support that feels gentle, patient, and human. We treat every participant like family.
Professional and reliable
Clear communication, punctuality, and steady routines you can trust day after day.
Respect for your home
Your space, your pace, your comfort. We support in a way that protects your dignity.
Let’s make life a little easier
If you or someone you love needs warm, reliable support, we’re here to help you feel safe, heard, and cared for.
Contact Us